74,139,804 programs installed

Should I remove IT Help?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0005%


2.0 14.29%
1.1 57.14%
1.0 28.57%

IT Help


IT Help is a software program developed by EMC. The most common release is 1.1, with over 98% of all installations currently using this version. The setup package generally installs about 4 files and is usually about 658.15 KB (673,942 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 87% of users of IT Help come from the United States, it is also popular in India and Israel.

Program detailsProgram details

URL: www.emc.com
Installation folder: C:\Program Files\microsoft office communicator\emcdesktop
Uninstaller: "C:\Program Files\Microsoft Office Communicator\EMCDesktop\ChatIconSetup.exe" -u -v
Estimated size: 658.15 KB

Program filesFiles installed by IT Help

  • ManageChatIcons.exe - ManageChatIcons (IT Help Icon Manager)
  • ChatIconSetup.exe - ChatIconSetup (IT Help Icon Setup)
  • PinChatIcons.exe - PinChatIcons (Pins Chat Icons after restart)
  • ITGSDChat.exe - ITGSDChat (Chat with the IT Service Desk)

How do I remove IT Help?

Quickly and completely remove IT Help from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall IT Help from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program IT Help, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove IT Help.

Win 7 (SP1) 86%
Win 8 14%
Uninstall it 5%
Keep it 95%
United States

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 85.71%
Windows 8 14.29%
Which OS releases does it run on?
Windows 7 Enterprise 66.67%
Windows 10 Enterprise 16.67%
Windows 7 Professional 16.67%

Distribution by countryGeography

86.67% of installs come from the United States
Which countries install it?
  United States 86.67%
  India 6.67%
  Israel 6.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 42.86%
Lenovo 28.57%
Apple 14.29%
ASUS 14.29%
Common models
Dell Latitude E6410 33.33%
LENOVO 2447CN4 33.33%
Dell Latitude E6420 16.67%
Apple Inc. MacBookPro11,2 16.67%


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