84,488,480 programs installed

Should I remove IT Connection Manager?

What percent of users and experts removed it?
1% remove it99% keep it
Overall Sentiment
Excellent
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0002%

Versions

VersionDistribution
5.4.11.0 66.67%
5.4.8.0 33.33%

Other programs by Microsoft

IT Connection Manager

Overview

IT Connection Manager is a software program developed by Microsoft. The most common release is 5.4.11.0, with over 98% of all installations currently using this version. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 12 files and is usually about 2.87 MB (3,011,584 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 and Windows 7 (SP1). While about 67% of users of IT Connection Manager come from the United States, it is also popular in Japan and Canada.

Program detailsProgram details

Installation folder: C:\Program Files\it connection manager
Uninstaller: MsiExec.exe /X{8E3F48FC-3DDE-4A03-B9AA-6DCC0F3F744C}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.87 MB
Language: English (United States)

Program filesFiles installed by IT Connection Manager

  • cscerins.exe - CSCerIns Application
  • cscertinsfix.exe
  • sruserservice.exe - Secure Remote User (Secure Remote User Application)
  • sruserviceres.dll - Secure Remote User Service Resource Library
  • forefrontmodules.dll - Microsoft Forefront System (Forefront Modules)
  • fsysagent.exe - Microsoft Forefront System Agent
  • fsysagentaptaproxy.dll
  • fsysagentclientaccesselevation.dll
  • fsysagentclientaccessproxy.dll
  • fsysagentproxy.dll - Forefront Agent Proxy/Stub
  • fsysesmodules.dll - FSysESModules

Program behaviorsBehaviors exhibited

2 Services
  • fsysagent.exe runs as a service named 'Microsoft Forefront System Agent' (FSysAgent) "The Microsoft Forefront System agent.".
  • sruserservice.exe runs as a service named 'IT Connection Manager' (SRUserService) "Provides the security verification for IT Connection Manager.".

How do I remove IT Connection Manager?

You can uninstall IT Connection Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program IT Connection Manager, click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove IT Connection Manager.

OS VERSIONS
Win 7 33%
Win 10 33%
 
HOW IT RUNS
Windows Service? Yes
(Installs a service)
 
USER ACTIONS
Uninstall it 1%
Keep it 99%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 66.67%
Windows 10 33.33%
Which OS releases does it run on?
Windows 10 Pro 33.33%
Windows 7 Ultimate 33.33%
Windows 7 Enterprise 33.33%

Distribution by countryGeography

66.67% of installs come from the United States
Which countries install it?
  United States 66.67%
  Japan 16.67%
  Canada 16.67%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 50.00%
Apple 50.00%
Common models
IBM 2529E7U 33.33%
HP Pavilion dv7 Notebook ... 33.33%
Apple Inc. MacBook5,1 33.33%

About Microsoft

Microsoft Corporation develops, manufactures, licenses and supports a variety of products and services related to computing.
Publisher URL: www.microsoft.com

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