Help Desk
What is Help Desk?
Samsung Help Desk is a software program designed to provide Samsung device owners the ability to solve common problems and offers several utilities to troubleshoot, optimize and update system software and drivers.
Overview
The most common release is 1.0.96, with over 98% of all installations currently using this version. The primary executable is named _5DD280E4D8EF4A1080FB76.exe. The setup package generally installs about 7 files and is usually about 12.89 MB (13,511,168 bytes).
Program details
URL: www.samsung.com
Installation folder: C:\Windows\Installer\{3D85CD3F-00E0-4E14-82D6-1F9397DDD09B}
Uninstaller: MsiExec.exe /I{C85A891D-7AB4-46AE-84F0-B0C3FAC82280}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 12.89 MB
Language: English (United States)
Files installed by Help Desk
| Program executable: | _5DD280E4D8EF4A1080FB76.exe |
| Path: | C:\Windows\Installer\{3D85CD3F-00E0-4E14-82D6-1F9397DDD09B}\_5DD280E4D8EF4A1080FB76.exe |
| MD5: | 0af55374341662f4a2fdce46768421ae |
Additional files:
-
_5DD280E4D8EF4A1080FB76.exe
-
_111DA95AD2A12FF041BA5F.exe
-
_3F97D0E9738A5B5EBE4E1F.exe
-
_6187227652F140F747D9BD.exe
-
_7F0FD6D44369E7157B5F90.exe
-
_844338D78410CB0814D725.exe
-
_853F67D554F05449430E7E.exe
How do I remove Help Desk?
You can uninstall Help Desk from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Help Desk, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Help Desk.
USER ACTIONS
 |
Uninstall it 4%
Keep it 96%
|
|
|
GLOBAL RANK
 #1,208
|
|
REACH
~0.57%
PC installation base
|
Windows
Which Windows OS versions does it run on?
| Windows 10 |
99.99% |
|
| Windows 7 |
0.01% |
|
Which OS releases does it run on? |
| Windows 8.1 |
39.26% |
|
| Windows 8 |
21.29% |
|
| Windows 8.1 Single Langua... |
12.06% |
|
| Windows 10 Home |
10.83% |
|
| Windows 8 Single Language |
8.85% |
|
| Windows 10 Home Single La... |
3.59% |
|
Geography
34.87% of installs come from the United States
Which countries install it?
| United States |
34.87% |
| Italy |
9.95% |
| Brazil |
9.11% |
| United Kingdom |
6.31% |
| Germany |
4.13% |
| France |
4.08% |
| Canada |
2.39% |
| Poland |
2.07% |
| Netherlands |
1.84% |
| Norway |
1.51% |
| Turkey |
1.44% |
| Chile |
1.42% |
| Australia |
1.31% |
| Sweden |
1.21% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Samsung |
98.15% |
|
| Intel |
1.83% |
|
| Acer |
0.01% |
|
| ASUS |
0.01% |
|
Common models |
| Samsung 300E4C/300E5C/300... |
9.40% |
|
| Samsung 350V5C/351V5C/354... |
7.54% |
|
| Samsung 550P5C/550P7C |
5.32% |
|
| Samsung 3570R/370R/470R/4... |
5.28% |
|
| Samsung 530U3C/530U4C/532... |
4.75% |
|
| Samsung 350V5C/350V5X/350... |
4.15% |
|
About Samsung Electronics
Samsung Electronics which is part of the Samsung Group produces a wide range of printers for both consumers and business use, including mono-laser printers, color laser printers, multifunction printers, and enterprise-use high-speed digital multifunction printer models.
Publisher URL: www.samsung.com