HP Customer Experience
What is HP Customer Experience?
The Hewlett-Packard Customer Experience is bundled with most HP PCs and can be easily removed. It provides PC users added 'enhancements' with the new computer and in many cases depedning on the user level of participation the ability to send back usage feedback to HP. The biggest issues with the program however is the amount of disk space it utilizes.
Overview
The primary executable is named hpqdirec.exe. The setup package generally installs about 41 files and is usually about 69.36 MB (72,727,091 bytes).
Program details
URL: www.Hewlett-Packard.com
Installation folder: C:\Program Files\hp\digital imaging\bin
Uninstaller: RunDll32 C:\Program Files2\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5
Estimated size: 69.36 MB
Language: English
Files installed by HP Customer Experience
Program executable: | hpqdirec.exe |
Name: | HP Solution Center |
| hpqdirec.exe |
Path: | C:\Program Files\hp\digital imaging\bin\hpqdirec.exe |
MD5: | e7b3f46f7d428ffcea95d5e527a2cdc0 |
Additional files:
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hplgtv_hugin.dll - HP Guided Solutions (version DLL)
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defaultspash.dll - HP Digital Imaging (dll for non-versioned MSI files)
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hpiscnapp.exe - HP Scan Application Resources
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hpiscncc.dll - HP Scan Application Component
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hpiscnres.dll
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hpodss01.dll - HP AiO Device Scan Settings
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hpqcc4.dll - hp digital imaging (Common controls)
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hpqconvdb.dll - Database Conversion
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hpqcxm08.dll - HP CUE Context Manager Shim Objects
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hpqcxs08.dll - HP CUE Context Manager Objects
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hpqd_hp_uninstall_shortcut_en.dll
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hpqdstcp.exe - Destination Component
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ES002Res.dll - HPQES001 Module (HP CUE-Email Settings Component)
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HpqCPTA.dll - HpqCPTA Module (HpqCPTA)
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HpqCamTr.dll - HpqCamTr
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hplfbmp14nu.dll (by LEAD Technologies) - LEADTOOLS(r) for HP DLL for Win32
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hplfcmp14nu.dll (by LEAD Technologies)
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hplffax14nu.dll
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hplffpx14nu.dll
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hplfgif14nu.dll
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hplfjbg14nu.dll
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hplfpcx14nu.dll
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hplfpdf14nu.dll
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hplfpng14nu.dll
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hplftif14nu.dll
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hpltann14nu.dll
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hpltdis14nu.dll
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hpltfil14nu.dll
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hpltkrn14nu.dll
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hplttwn14nu.dll
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hpltwvc14nu.dll
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hplmsc02.dll (by HP) - NewMosaic Dynamic Link Library (NewMosai Dynamic Link Library)
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hplffpx7.dll - LEADTOOLS FlashPix library
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hplfkodak.dll
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hpqacdse.exe - LaunchACDSee Application (LaunchACDSee MFC Application)
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hpfcCopy.exe - HP CUE-Print Component
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boxnet.dll - ScanToCloud
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googledocs.dll
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hpianlyz.dll - hpianlyz
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hpiscnex.dll - hpiscnex
Resource utilization averages
Show technical details
hpqdirec.exe |
Memory: | 39.01 MB | |
Total CPU: | 1.1587528537% | |
Kernel CPU: | 0.00170155% | |
User CPU: | 1.15705131% | |
Switches/sec: | 7,591 | |
How do I remove HP Customer Experience?
You can uninstall HP Customer Experience from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program HP Customer Experience, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove HP Customer Experience.
USER ACTIONS
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Uninstall it 51%
Keep it 49%
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MOST USED OS
~99%
Windows 7 (SP1)
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COUNTRY POPULARITY
100.00%
United States
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Geography
100.00% of installs come from the United States
Which countries install it?
About Hewlett-Packard
HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com