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Should I remove HP Credential Manager for ProtectTools?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
Very good
What do people think about it?
(click star to rate)
How common is it?
Global Rank #29,411
United States Rank #47,166
Reach 0.0055%


VersionDistribution 7.79% 22.08% 28.57% 29.87% 3.90% 2.60% 3.90% 1.30%

Other programs by Hewlett-Packard

HP Credential Manager for ProtectTools

What is HP Credential Manager for ProtectTools?  (from Hewlett-Packard)

This package contains the Credential Manager for HP ProtectTools for the supported desktop models and operating systems. Credential Manager provides password vault features.


HP Credential Manager for ProtectTools is a program developed by Hewlett-Packard. The most used version is, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a Browser Helper Object (BHO) to Internet Explorer. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The main program executable is asghost.exe. The software installer includes 59 files and is usually about 15.31 MB (16,055,498 bytes). In comparison to the total number of users, most PCs are running the OS Windows XP as well as Windows XP. While about 20% of users of HP Credential Manager for ProtectTools come from the United States, it is also popular in Italy and Sweden.

Program detailsProgram details

URL: www.hp.com
Installation folder: C:\Program Files\HPQ\IAM\
Uninstaller: MsiExec.exe /X{B9F4C05D-E42F-4E9A-A73F-FDD9355319FB}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 15.31 MB

Program filesFiles installed by HP Credential Manager for ProtectTools

Program executable:asghost.exe
Name:Cognizance Identity Manager
Global Virtual Card Host
Path:C:\Program Files\HPQ\IAM\Bin\asghost.exe
Additional files:
  • HPBrand.dll - Cognizance Identity Manager (HP Branding Module)
  • hpqnt.dll - hpqnt Dynamic Link Library
  • AsBioAt.dll (by Cognizance) - AuthenTec Fingerprint SDK Wrapper
  • AsBioSg.dll (by Cognizance) - Cognizance Identity and Access Management (SecuGen FDx SDK Wrapper)
  • AsBioSi.dll - Siemens ID Device SDK Wrapper
  • ASChnl.dll - Secure Communication Channel
  • aspanel.dll - Cognizance Client Application
  • AsSock.dll - Cognizance Virtual Channel
  • AsSvcSnp.dll - Services and Applications Snapin
  • ASTray.exe - Cognizance Tray Icon Utility
  • AsTsVcc.dll - Terminal Services Virtual Channel Client
  • Aswallet.dll - e-Wallet Service
  • AsWlnPkg.dll - Winlogon notification handler
  • AuthWiz.dll - Cognizance Client Authentication Module
  • BioAuth.dll - Biometric Authentication Method
  • BioAuthSrv.dll - Biometric Authentication Server Agent
  • HPPlugIn.dll - HP ProtectTools Security Manager Plug-in
  • ItAdminConsole.dll - Identity & Access Management
  • ItAuth.dll - Authenticaion Server
  • ItClient.dll - SSO Hook Module
  • ItDAC.dll - Directory Access Component
  • itEncrypt.dll - File Encryption
  • ItIeAddIN.dll (by Infineon Technologies AG) - SSO IE Listener
  • ItMsg.dll - Common Messages and Images
  • itPackage.exe - Self-extracted encrypted package
  • itPackageExt.dll - Shell extension for self-extracted encrypted package
  • ItReports.dll - Report Manager
  • ItRPC.dll - Remote Process Calling Library
  • ItSSO.dll - Single Sign On Engine
  • ittal.dll - Tokens Abstraction Layer
  • ItTalPKCS.dll - HP PKCS11 provider
  • LDIF2REG.exe - Preprocessing Utility
  • ittalsnap.dll - Identity Distribution Extension
  • ItVCard.dll - Virtual Card Provider
  • ITVCClient.dll - Cognizance Client Engine
  • ItVCL.dll - SSO AddOn for Borland VCL
  • ITVcServer.dll - Virtual Card Server Engine
  • NetAdmin.dll - Network Logon Management
  • OCGINA.dll - Cognizance Logon Interface
  • OneTimePsw.dll - OneTimePsw Module
  • OneTimePswSrv.dll - OneTimePswSrv Module

Program behaviorsBehaviors exhibited

Internet Explorer BHO
  • ItIeAddIN.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'HP Credential Manager for ProtectTools' with the class of {DF21F1DB-80C6-11D3-9483-B03D0EC10000}.
Startup File (All Users Run)
  • AsTsVcc.dll is loaded in the all users (HKLM) registry as a startup file name 'CognizanceTS' which loads as rundll32.exe C:\Program Files1\ASUSSE~1\ASUSSE~1\Bin\ASTSVCC.dll,RegisterModule.
Windows Firewall Allowed Program
  • asghost.exe is added as a firewall exception for 'C:\Program Files\HPQ\IAM\bin\asghost.exe'.

How do I remove HP Credential Manager for ProtectTools?

Quickly and completely remove HP Credential Manager for ProtectTools from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall HP Credential Manager for ProtectTools from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HP Credential Manager for ProtectTools, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HP Credential Manager for ProtectTools.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by HP Credential Manager for ProtectTools you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win XP 88%
Win 7 (SP1) 5%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows XP 94.81%
Windows 7 5.19%
Which OS releases does it run on?
Microsoft Windows XP 94.20%
Windows 7 Professional 4.35%
Windows 7 Home Premium 1.45%

Distribution by countryGeography

20.25% of installs come from the United States
Which countries install it?
  United States 20.25%
  Italy 8.86%
  Sweden 6.33%
  Hungary 5.06%
  Mexico 5.06%
  Czech Republic 5.06%
  Germany 5.06%
  Canada 3.80%
  Spain 3.80%
  Austria 3.80%
  Kazakstan 3.80%
  Poland 3.80%
  France 2.53%
  Greece 2.53%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 94.81%
Sahara 3.90%
ASUS 1.30%
Common models
HP EliteBook 8530w 4.55%
HP Compaq nx9420 (RU480ET... 4.55%
HP Compaq nx6310 (RH334EA... 4.55%
HP Compaq nc6400 (RA272AA... 4.55%
HP Compaq 6730s 4.55%
HP Compaq nx6125(XXX123#A... 4.55%

About Hewlett-Packard

HP provides products, software solutions and services to consumers, from enterprises to consumers including customers in the government, health and education sectors.
Publisher URL: www.hp.com


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