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Should I remove HCC!Hulp PC!OK Agent?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #41,345
Reach 0.0024%


v2.1.18 Build: 0 85.29%
v2.1.12 Build: 10 14.71%

HCC!Hulp PC!OK Agent


HCC!Hulp PC!OK Agent is a software program developed by HCC!Hulp. The most common release is v2.1.18 build: 0, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The primary executable is named supportagent.exe. The setup package generally installs about 3 files and is usually about 4.47 MB (4,689,920 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 76% of users of HCC!Hulp PC!OK Agent come from Netherlands, it is also popular in the United States and Belgium.

Program detailsProgram details

Installation folder: C:\Program Files\SmartFix\SupportAgent_HCC\
Uninstaller: C:\Program Files\SmartFix\SupportAgent_HCC\SupportAgent.exe /remove
Estimated size: 4.47 MB

Program filesFiles installed by HCC!Hulp PC!OK Agent

Program executable:supportagent.exe
SMARTsupport Agent
Path:C:\Program Files\smartfix\supportagent_hcc\supportagent.exe

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • SupportAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'SupportAgent_HCC' which loads as "C:\Program Files\SmartFix\SupportAgent_HCC\SupportAgent.exe".

How do I remove HCC!Hulp PC!OK Agent?

Quickly and completely remove HCC!Hulp PC!OK Agent from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall HCC!Hulp PC!OK Agent from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program HCC!Hulp PC!OK Agent, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove HCC!Hulp PC!OK Agent.

Win 7 (SP1) 62%
Win 8 12%
Automatically starts? Yes
(Found in the run registry)
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 61.76%
Windows Vista 14.71%
Windows XP 11.76%
Windows 8 11.76%
Which OS releases does it run on?
Windows 7 Home Premium 41.18%
Windows Vista Home Premiu... 14.71%
Windows 7 Professional 11.76%
Microsoft Windows XP 11.76%
Windows 7 Enterprise 5.88%
Windows 8.1 Pro with Medi... 2.94%

Distribution by countryGeography

76.32% of installs come from Netherlands
Which countries install it?
  Netherlands 76.32%
  United States 13.16%
  Belgium 7.89%
  Germany 2.63%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Hewlett-Packard 21.43%
Acer 17.86%
ASUS 14.29%
Intel 7.14%
Dell 7.14%
Toshiba 7.14%
MSI 7.14%
Medion 7.14%
Sony 3.57%
American Megatrends 3.57%
Common models
TOSHIBA Satellite A300 3.85%
Sony SVE1711X1EB 3.85%
Micro-Star U200 3.85%
MEDIONPC MS-7621 3.85%


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