74,139,804 programs installed

Should I remove GotBackup?

What percent of users and experts removed it?
38% remove it62% keep it
Overall Sentiment
What do people think about it?
(click star to rate)
How common is it?
Reach 0.0006%


VersionDistribution 12.50% 87.50%



The most common release is, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. It adds a Browser Helper Object (BHO) to Internet Explorer. When installed, it will add a context menu handler to the Windows shell in order to provide quick access to the program. The setup package generally installs about 24 files and is usually about 11.01 MB (11,548,359 bytes). The installed file Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 8. While about 64% of users of GotBackup come from the United States, it is also popular in France and United Kingdom.

Program detailsProgram details

Installation folder: C:\Program Files\GotBackup\
Uninstaller: MsiExec.exe /X{CB150ED1-EA37-4BF9-A953-CFE8387C2B09}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 11.01 MB
Language: English (United Kingdom)

Program filesFiles installed by GotBackup

  • OpenAccess.exe - GotBackup (GotBackup desktop client)
  • RestoreClient.exe
  • CBFSNet.dll (by EldoS) - Callback File System (TM) (Callback File System .NET API)
  • ExplorerExtensions.dll (by Livedrive Internet Ltd) - Livedrive desktop client (Livedrive explorer extensions)
  • libeay32.dll (by The OpenSSL Project, http://www.openssl.org/) - The OpenSSL Toolkit (OpenSSL Shared Library)
  • ssleay32.dll (by The OpenSSL Project, http://www.openssl.org/)
  • isxdl.dll (by Bjørnar Henden) - ISX Download DLL (Download DLL)
  • VSSService.exe - VSSService
  • Extensions.dll (by Livedrive Internet Ltd) - Livedrive (Explorer extensions for Livedrive)
  • AlphaFS.dll - AlphaFS
  • Localisation.dll
  • Updater.exe

Program behaviorsBehaviors exhibited

Context Menu Handler
  • Extensions.dll added to Windows Explorer under the name 'LivedriveBackgroundContextMenu' with a class of {005C2E48-BD95-4F38-8FD9-9E4CB7C78D2A}.
Internet Explorer BHO
  • ExplorerExtensions.dll is installed in Internet Explorer as a BHO (Browser Helper Object) under the name 'BrowserHelper Class' with the class of {EDF48A39-1442-463F-9F4E-F376A78D034A}.
  • VSSService.exe runs as a service named 'GotBackup VSS Service' (GotBackupVSSService).
Startup File (User Run)
  • OpenAccess.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Livedrive' and executes as "C:\Program Files\GotBackup\OpenAccess.exe" /setup.

How do I remove GotBackup?

Quickly and completely remove GotBackup from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall GotBackup from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program GotBackup, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove GotBackup.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by GotBackup you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 38%
Win 7 13%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 38%
Keep it 62%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 8 37.50%
Windows Vista 12.50%
Which OS releases does it run on?
Windows 7 Home Premium 25.00%
Windows 7 Ultimate 25.00%
Windows 10 Home 12.50%
Windows 10 Pro 12.50%
Windows 8.1 Pro with Medi... 12.50%
Windows Vista Ultimate 12.50%

Distribution by countryGeography

64.29% of installs come from the United States
Which countries install it?
  United States 64.29%
  France 7.14%
  United Kingdom 7.14%
  Israel 7.14%
  Netherlands 7.14%
  Poland 7.14%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Toshiba 14.29%
Samsung 14.29%
Hewlett-Packard 14.29%
Dell 14.29%
Acer 14.29%
ASUS 14.29%
Common models
TOSHIBA Qosmio F45 14.29%
Samsung R530/R730/P590 ... 14.29%
Hewlett-Packard 800-030qe 14.29%
Gigabyte GA-MA770T-UD3P 14.29%
Dell Inspiron N5050 14.29%
Dell Inspiron 7520 14.29%


user comment
No one has commented yet. Help others learn more about this software, share your comments.