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Should I remove GCI Managed IT support tray application May 2014?

What percent of users and experts removed it?
5% remove it95% keep it
Overall Sentiment
Excellent
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0001%

Versions

VersionDistribution
2.5.47 100.00%

GCI Managed IT support tray application May 2014

Overview

GCI Managed IT support tray application May 2014 is a software program developed by GCI Managed IT. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The setup package generally installs about 3 files. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 71% of users of GCI Managed IT support tray application May 2014 come from the United States, it is also popular in United Kingdom.

Program detailsProgram details

Installation folder: C:\Program Files\n-able technologies\connect2help
Uninstaller: MsiExec.exe /I{FB4A50FF-C9DC-44E8-98AB-1ADDED20DDB0}
(The Windows Installer is used for the installation, maintenance, and removal.)
Language: English (United States)

Program filesFiles installed by GCI Managed IT support tray application May 2014

  • agent_tray_dotnet.exe (by N-able Technologies) - Connect2Help System Tray Icon
  • trayutilitylib.dll (by N-able Technologies) - Connect2Help System Tray Library
  • hardcodet.wpf.taskbarnotification.dll (by hardcodet.net) - NotifyIcon WPF (NotifyIcon for WPF)

Program behaviorsBehaviors exhibited

Startup File (All Users Run)
  • agent_tray_dotnet.exe is loaded in the all users (HKLM) registry as a startup file name 'Agent_TrayDotNet' which loads as C:\Program Files\N-able Technologies\Connect2Help\Agent_Tray_DotNET.exe.

How do I remove GCI Managed IT support tray application May 2014?

You can uninstall GCI Managed IT support tray application May 2014 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8/10: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program GCI Managed IT support tray application (May 2014), click it, and then do one of the following:
    • Windows Vista/7/8/10: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove GCI Managed IT support tray application May 2014.

OS VERSIONS
Win 7 (SP1) 50%
Win 10 50%
 
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
 
USER ACTIONS
Uninstall it 5%
Keep it 95%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 50.00%
Windows 10 50.00%
Which OS releases does it run on?
Windows 8 Pro 50.00%
Windows 7 Professional 50.00%

Distribution by countryGeography

71.43% of installs come from the United States
Which countries install it?
  United States 71.43%
  United Kingdom 28.57%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.00%
Hewlett-Packard 50.00%

commentsComments

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