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Should I remove Enterprise Communication Manager?

What percent of users and experts removed it?
1% remove it99% keep it
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How common is it?
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9.00.000 100.00%

Enterprise Communication Manager


Enterprise Communication Manager is a software program developed by Retail Pro. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The setup package generally installs about 10 files and is usually about 22.21 MB (23,288,818 bytes). Relative to the overall usage of those who have this installed, most are running it on Windows 7 (SP1). While about 90% of users of Enterprise Communication Manager come from the United States, it is also popular in Colombia.

Program detailsProgram details

Installation folder: C:\APPL\ECM
Uninstaller: "C:\Program Files\InstallShield Installation Information\{5DE6864B-4C92-4106-B107-B6BE2C818680}\setup.exe" -runfromtemp -l0x0009 -removeonly
Estimated size: 22.21 MB
Language: English

Program filesFiles installed by Enterprise Communication Manager

  • ECM.exe - Enterprise Communication Manager
  • ECMExchange.exe
  • ECMProc.exe
  • dunzip32.dll (by Inner Media) - DynaZip-32 Multi-Threading UnZip DLL
  • dzip32.dll (by Inner Media) - DynaZIP Multi-Threading Zip DLL
  • CRDE96V3.DLL (by Creative Development LTD) - Image Library Suite 4.02
  • I3DXF32.DLL (by Creative Development LTD) - DXF Read/Write Library Suite 4.02
  • I3SPEC32.DLL - Special Effects Library Suite 4.02
  • I3TIF32.DLL - Tif read Write Library Suite 4.02
  • ILANOT32.DLL - Annotations Library Suite 4.021

Program behaviorsBehaviors exhibited

  • ECMExchange.exe runs as a service named 'EcmExchange20000' (EcmExchange20000) "Enterprise Communication Manager service.".

How do I remove Enterprise Communication Manager?

Quickly and completely remove Enterprise Communication Manager from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Enterprise Communication Manager from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Enterprise Communication Manager, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Enterprise Communication Manager.

Windows Service? Yes
(Installs a service)
Uninstall it 1%
Keep it 99%
Windows 7 (SP1)

Distribution by countryGeography

90.00% of installs come from the United States
Which countries install it?
  United States 90.00%
  Colombia 10.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 50.00%
Lenovo 25.00%
Hewlett-Packard 25.00%
Common models
LENOVO 10B7003RLS 25.00%
HP rp5800 25.00%
Dell OptiPlex 3020 25.00%
Dell Dell System XPS 15... 25.00%


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