Dell | Support
Overview
Dell | Support is a software program developed by Dell. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. The setup package generally installs about 26 files and is usually about 2.4 MB (2,511,872 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 88% of users of Dell | Support come from the United States, it is also popular in United Kingdom.
Program details
URL: www.dell.com
Help link: support.dell.com
Installation folder: C:\Program Files\dell\support\content\images
Uninstaller: MsiExec.exe /X{91E8A85F-2960-40ED-BA84-7F4567BB00C0}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 2.4 MB
Files installed by Dell | Support
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damon.exe - MessageApp Application (MessageApp MFC Application)
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sysinfo.js
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alertview.exe - AlertView Application (AlertView MFC Application)
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browserapp.exe - BrowserApp Application (Dell Browser App)
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contenttrees.js
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ddsm.dll - Dell DDSM (DDSM)
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dellcdm.dll - VendorCDM Module
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dellextract.dll - Dell DellExtract (DellExtract)
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dellsupportintro.exe (by Dell Computers) - Dell | Support Intro
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dellutil.dll - Dell DellUtil (DellUtil)
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dsalogging.vbs
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dsanotify.vbs
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dsistart.exe
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dslog.exe - Dell DSLog (DSLog)
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dslogging.vbs
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exitdsi.vbs
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expressioneval.dll - Dell ExpressionEval (ExpressionEval)
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fistartmanager.exe
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launch_ds.vbs
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launchds.vbs
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protodef.dll - Dell ProtoDef (ProtoDef)
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rmdellalert.exe - RmDellAlert Application (RmDellAlert MFC Application)
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rmsupport.exe - RmSupport Application (RmSupport MFC Application)
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support.exe
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systeminfo.exe
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wmixml.dll
Behaviors exhibited
Startup File (All Users Run)
- damon.exe is loaded in the all users (HKLM) registry as a startup file name 'Dell|Alert' which loads as C:\Program Files\Dell\Support\Alert\bin\DAMon.exe.
How do I remove Dell | Support?
You can uninstall Dell | Support from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Dell | Support, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Dell | Support.
OS VERSIONS
Win 7 (SP1) 60%
Win XP 40%
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
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Uninstall it 10%
Keep it 90%
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Windows
Which Windows OS versions does it run on?
Windows 7 |
60.00% |
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Windows XP |
40.00% |
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Which OS releases does it run on? |
Windows 7 Professional |
66.67% |
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Microsoft Windows XP |
33.33% |
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Geography
87.50% of installs come from the United States
Which countries install it?
United States |
87.50% |
United Kingdom |
12.50% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Dell |
75.00% |
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American Megatrends |
25.00% |
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About Dell
Dell manufactures, sells and supports computers and related products and services.
Publisher URL: www.dell.com