Should I remove Customer Service Agent Monitor?
What percent of users and experts removed it?
1% remove it99% keep it
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
United States Rank #36,145
Reach 0.0009%
Versions
Version | Distribution |
3.0.0 |
100.00% |
|
Typically installed together
Other programs by My Computer Works
Customer Service Agent Monitor
from My Computer Works
Overview
Customer Service Agent Monitor is a program developed by My Computer Works. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software installer includes 17 files and is usually about 5.99 MB (6,279,605 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 10. The distribution of this has mostly been seen in the United States.
Program details
URL: www.mycomputerworks.com
Installation folder: C:\Program Files\Remote Support\Customer Service\
Uninstaller: MsiExec.exe /X{AAEDF3E4-3C52-4E7D-AB91-0BA08B7481E4}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 5.99 MB
Language: English (United States)
Files installed by Customer Service Agent Monitor
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CustomerServiceAgent.Core.dll - Cusotmer Service Agent (Customer Service Agent Shared Repository)
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CustomerServiceAgent.exe - ServiceAgent (Customer Service Agent)
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CustomerServiceAgentEntities.dll
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CustomerServiceAgentMonitor.exe
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CustomerServiceAgentMonitor.Service.exe
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Download.dll - Mcw.Download (Mcw Download)
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log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)
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Log4NetExtensions.dll - Log4Net Extensions (Log4NetExtensions)
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Mcw.Security.Core.dll - Security (Mcw.Security)
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Mcw.Services.dll - Mcw.Services and support tools (Mcw.Services)
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MonitorExec.dll
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SecurityUtils.dll
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ServiceRequest.dll
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myuninst.exe (by NirSoft) - MyUninstaller
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ObjectUtils.dll - ObjectUtils
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CustomerServiceAgentDomain.dll
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CustomerServiceAgentRepository.dll
Behaviors exhibited
Service
- CustomerServiceAgentMonitor.Service.exe runs as a service named 'Customer Service Agent Monitor' (Customer Service Agent Monitor) "My Computer Works Customer Service Agent Monitor Service".
Startup File (All Users Run)
- CustomerServiceAgent.exe is loaded in the all users (HKLM) registry as a startup file name 'CustomerServiceAgent' which loads as C:\Program Files\Remote Support\Customer Service\Agent\CustomerServiceAgent.exe /hide.
How do I remove Customer Service Agent Monitor?
You can uninstall Customer Service Agent Monitor from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Customer Service Agent Monitor, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Customer Service Agent Monitor.
OS VERSIONS
Win 7 (SP1) 67%
Win Vista (SP2) 6%
|
|
HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
|
Uninstall it 1%
Keep it 99%
|
|
Windows
Which Windows OS versions does it run on?
Windows 7 |
66.67% |
|
Windows 10 |
27.78% |
|
Windows Vista |
5.56% |
|
Which OS releases does it run on? |
Windows 7 Home Premium |
52.94% |
|
Windows 10 Home |
17.65% |
|
Windows 7 Professional |
11.76% |
|
Windows 8.1 |
11.76% |
|
Windows Vista Home Premiu... |
5.88% |
|
Geography
100.00% of installs come from the United States
Which countries install it?
PC manufacturers
What PC manufacturers (OEMs) have it installed?
Hewlett-Packard |
31.25% |
|
Dell |
25.00% |
|
Acer |
18.75% |
|
ASUS |
12.50% |
|
Toshiba |
12.50% |
|
Common models |
TOSHIBA Satellite L675D |
6.25% |
|
TOSHIBA Satellite L505D |
6.25% |
|
TOSHIBA Satellite C655 |
6.25% |
|
Hewlett-Packard p7-1228 |
6.25% |
|
HP Pavilion g7 Notebook P... |
6.25% |
|
HP Pavilion dv6 Notebook ... |
6.25% |
|