74,139,804 programs installed

Should I remove Crystal Reports XI Release 2?

What percent of users and experts removed it?
7% remove it93% keep it
Overall Sentiment
Very good
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Global Rank #44,581
United States Rank #25,148
Reach 0.0020%


VersionDistribution 100.00%

Crystal Reports XI Release 2


Crystal Reports XI Release 2 is a software program developed by Shoptech Industrial Software. The primary executable is named adobe air updater.exe. The setup package generally installs about 35 files and is usually about 550.13 KB (563,337 bytes). The installed file Adobe AIR Updater.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. While about 92% of users of Crystal Reports XI Release 2 come from the United States, it is also popular in Canada and South Africa.

Program detailsProgram details

Installation folder: C:\Program Files\business objects\common\3.5\crystalreportviewers115\prompting\images
Uninstaller: MsiExec.exe /I{18736630-2A2E-482C-B28D-918002856BCC}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 550.13 KB

Program filesFiles installed by Crystal Reports XI Release 2

Program executable:adobe air updater.exe
Name:Adobe AIR 1.0.1
Adobe AIR Installer
Path:C:\Program Files\common files\adobe air\versions\1.0\adobe air updater.exe
Additional files:
  • Adobe AIR Application Installer.exe (by Adobe Systems) - Adobe AIR 1.0.1 (Adobe AIR Application Installer)
  • Adobe AIR.dll (by Adobe Systems) - Adobe AIR
  • airappinstaller.exe
  • apsadminhelper8.dll (by Business Objects) - BusinessObjects Enterprise
  • cselexpt.ocx (by Business Objects) - Crystal Select Expert Control (Select Expert Control)
  • enterpriseframework.dll
  • infostor.dll
  • libeay32.dll (by The OpenSSL Project) - SSLeay encryption library
  • log_xn_system.dll
  • NPSWF32.dll - Shockwave Flash (Shockwave Flash 9.0 r124)
  • pluginmanager.dll
  • promptengine_calendar.js
  • promptengine_prompts.js
  • promptengine_strings_chs.js
  • promptengine_strings_cht.js
  • promptengine_strings_de.js
  • promptengine_strings_en.js
  • promptengine_strings_es.js
  • promptengine_strings_fr.js
  • promptengine_strings_it.js
  • promptengine_strings_jp.js
  • promptengine_strings_ko.js
  • promptengine_strings_nl.js
  • promptengine_strings_pt.js
  • promptengine_strings_sv.js
  • secenterprise.dll - secEnterprise Plugin
  • secldap.dll
  • secsso.dll
  • secwinad.dll
  • secwindowsnt.dll
  • sviewhlp.dll - Crystal Reports (Report Viewer Helper)
  • swebrs.dll - Crystal Web Report Broker
  • template.exe
  • WebKit.dll

Program behaviorsBehaviors exhibited

Google Chrome Plugin
  • NPSWF32.dll is loaded in the Google Chrome web browser as 'NPSWF32.dll'.
Mozilla Plugin
  • NPSWF32.dll is loaded into Mozilla Firefox under the product name 'Adobe Flash Player 10.1 Plugin' with a plugin key of [email protected]/FlashPlayer' for all users of the PC.

How do I remove Crystal Reports XI Release 2?

Quickly and completely remove Crystal Reports XI Release 2 from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall Crystal Reports XI Release 2 from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program Crystal Reports XI Release 2, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove Crystal Reports XI Release 2.

How do I reset my web browser?

If your web browser homepage and search settings have been modfied by Crystal Reports XI Release 2 you can restore them to their previous default settings.
Microsoft Internet Explorer
Mozilla Firefox
Google Chrome

Win 7 (SP1) 79%
Win 8 4%
Plugs into Mozilla Firefox
Uninstall it 7%
Keep it 93%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 79.17%
Windows XP 16.67%
Windows 8 4.17%
Which OS releases does it run on?
Windows 7 Professional 54.17%
Microsoft Windows XP 16.67%
Windows 7 Ultimate 16.67%
Windows 7 Home Premium 8.33%
Windows 8.1 Pro 4.17%

Distribution by countryGeography

92.31% of installs come from the United States
Which countries install it?
  United States 92.31%
  Canada 5.13%
  South Africa 2.56%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 45.00%
Hewlett-Packard 20.00%
Lenovo 20.00%
ASUS 10.00%
Samsung 5.00%
Common models
Dell OptiPlex 790 9.52%
Dell OptiPlex 320 ... 4.76%
Dell OptiPlex 3010 4.76%
Dell Latitude E5530 non-v... 4.76%
ASUSTeK N82JQ 4.76%
ASUSTeK B551LGV 4.76%


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