82,399,351 programs installed

Should I remove CommPortal Assistant?

What percent of users and experts removed it?
9% remove it91% keep it
Overall Sentiment
What do people think about it?
Be the first to rate (click star to rate)
How common is it?
Reach 0.0004%


1.0.8145 20.00%
1.0.8143 20.00%
1.0.8131 20.00%
1.0.8106 40.00%

Other programs by Metaswitch Networks

CommPortal Assistant


CommPortal Assistant is a software program developed by Metaswitch Networks. The most common release is 1.0.8106, with over 98% of all installations currently using this version. It adds registry entry for the current user which will allow the program to automatically start each time it is rebooted. The setup package generally installs about 19 files and is usually about 6.27 MB (6,578,176 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows XP. Most users that have installed this software come from the United States.

Program detailsProgram details

Installation folder: C:\Program Files\metaswitch networks\commportal assistant
Uninstaller: MsiExec.exe /X{28A118F1-9206-4082-820C-04E66C85E653}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 6.27 MB
Language: English (United States)

Program filesFiles installed by CommPortal Assistant

  • taskbarloader.dll - CommPortal Assistant Taskbar Loader
  • telephonytraynotifier32.exe - CommPortal Assistant (32 bit)
  • telephonytraynotifier64.exe - CommPortal Assistant (64 bit)
  • telephonytraynotifier.exe - CommPortal Assistant
  • common.dll
  • directoryaccess.dll
  • installhelper.exe
  • taskbar.dll
  • taskbarloader.exe
  • mshtmhstinterop.dll - Assembly imported from type library MsHtmHstInterop
  • dclredemption.interop.dll - Assembly imported from type library Redemption
  • interop.shdocvw.dll - Assembly imported from type library SHDocVw
  • opac.uxtheme.win32.dll (by OPaC bright ideas) - uxTheme Wrapper (Win32 implementation) (uxThemeW Dynamic Link Library)
  • opac.uxtheme.dll (by OPaC bright ideas) - uxTheme Wrapper (.NET implementation) (uxTheme Wrapper for .NET)
  • opac.themed.forms.dll - OPaC Themed Controls for XP (OPaC Themed Controls)
  • dclredemption.dll (by dimastr.com) - Outlook Redemption (Outlook Redemption COM library)
  • ionic.zip.reduced.dll (by Dino Chiesa) - DotNetZip Library (Ionic's Zip Library (Reduced))
  • axinterop.shdocvw.dll

Program behaviorsBehaviors exhibited

Startup File (User Run)
  • telephonytraynotifier.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'MetaswitchDesktop' and executes as "C:\Program Files\Metaswitch Networks\CommPortal Assistant\telephonytraynotifier.exe".

How do I remove CommPortal Assistant?

Quickly and completely remove CommPortal Assistant from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).
Or, you can uninstall CommPortal Assistant from your computer by using the Add/Remove Program feature in the Window's Control Panel.
  1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
    • Windows Vista/7/8: Click Uninstall a Program.
    • Windows XP: Click Add or Remove Programs.
  2. When you find the program CommPortal Assistant, click it, and then do one of the following:
    • Windows Vista/7/8: Click Uninstall.
    • Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
  3. Follow the prompts. A progress bar shows you how long it will take to remove CommPortal Assistant.

Win 7 (SP1) 60%
Win XP 40%
Auto-starting? Yes
(Found in the run registry)
Uninstall it 9%
Keep it 91%

Windows OS versionsWindows

Which Windows OS versions does it run on?
Windows 7 60.00%
Windows XP 40.00%
Which OS releases does it run on?
Windows 7 Professional 50.00%
Microsoft Windows XP 25.00%
Windows 7 Home Premium 25.00%

Distribution by countryGeography

100.00% of installs come from the United States
Which countries install it?
  United States 100.00%

OEM distributionPC manufacturers

What PC manufacturers (OEMs) have it installed?
Dell 60.00%
Hewlett-Packard 20.00%
Common models
Dell Inspiron 1750 25.00%
HP Compaq Pro 4300 SFF PC 25.00%
Dell Precision M4700 25.00%


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