Cisco Unified Personal Communicator
What is Cisco Unified Personal Communicator? (from Cisco Systems)
Cisco Unified Personal Communicator integrates your most frequently used communications applications and services. Easily access soft phone, presence, instant messaging (IM), voicemail, video, and multiparty conferencing to effectively communicate and collaborate from anywhere.
Overview
Cisco Unified Personal Communicator is a software program developed by Cisco Systems. The most common release is 8.5.5.19839, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when any user boots the PC. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times (the schedule varies depending on the version). The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The primary executable is named CUPC.exe. The setup package generally installs about 28 files and is usually about 199.52 KB (204,311 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows 10. While about 80% of users of Cisco Unified Personal Communicator come from the United States, it is also popular in Saudi Arabia and Sweden.
Program details
URL: www.Cisco.com
Help link: uhtdesk.uhc.com
Installation folder: C:\Program Files\Cisco Systems\Unified Personal Communicator\
Uninstaller: MsiExec.exe /X{9AAB967B-D412-4B84-808B-6CD27C03E011}
(The Windows Installer is used for the installation, maintenance, and removal.)
Estimated size: 199.52 KB
Files installed by Cisco Unified Personal Communicator
| Program executable: | CUPC.exe |
| Name: | Cisco Unified Personal Communicator |
| Path: | C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exe |
| MD5: | 88d89919b60c29dc98b5b0e5a3b3f0b6 |
Additional files:
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Cisco.Uc.Clients.Common.WpfResourceUtilities.dll - Cisco.Upc.Presentation.WindowsClient.ResUtils
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Cisco.Uc.Clients.Common.WpfServicesClient.dll - Cisco.Uc.Clients.Common.WpfServicesClient
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Cisco.Uc.Clients.Common.WpfUtilities.dll - Cisco.Uc.Clients.Common.WpfUtilities
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CUPC.exe - Cisco Unified Personal Communicator
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DeviceSwitcher.exe - DeviceSw Application (Cisco VXC Device Selector)
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ServiceAdaptors.dll - ServiceAdaptors
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Cisco.Uc.Clients.Common.WpfResourceLibrary.dll - Resources
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CUCMessenger.dll - Cisco Unified Communications Windows Messenger
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CUCWin32Utils.dll - Cisco Unified Communications Win32 Interop Utilities
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Interop.ICUCExtensionProviderLib.dll - Assembly imported from type library 'ICUCExtensionProviderLib'.
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Interop.CUCWin32UtilsLib.dll - Assembly imported from type library 'CUCWin32UtilsLib'.
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CUCExtensionProvider.dll - CUCExtensionProvider
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ICUCExtensionProvider.dll
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Wpf.SplitButton.dll - MenuButton
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log4net.dll (by The Apache Software Foundation) - log4net (log4net for .NET Framework 2.0)
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Cisco.Uc.Clients.Common.WpfUtilities.XmlSerializers.dll
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ServiceAdaptors.XmlSerializers.dll
Behaviors exhibited
Scheduled Task
- CUPC.exe is scheduled as a task named 'Cisco Personal Communicator' (runs daily at 8:55 a.m.).
Startup File (User Run)
- CUPC.exe is loaded in the current user (HKCU) registry as an auto-starting executable named 'Cisco Unified Personal Communicator' and executes as "C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exe".
Startup File (All Users Run)
- DeviceSwitcher.exe is loaded in the all users (HKLM) registry as a startup file name 'Device Switcher' which loads as "C:\Program Files\Cisco Systems\Cisco UC Integration TM for Microsoft Lync\DeviceSwitcher.exe".
Windows Firewall Allowed Program
- CUPC.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Unified Personal Communicator\CUPC.exC:*:enableC:Cisco CUPC'.
How do I remove Cisco Unified Personal Communicator?
You can uninstall Cisco Unified Personal Communicator from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Cisco Unified Personal Communicator, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Cisco Unified Personal Communicator.
OS VERSIONS
Win 7 (SP1) 76%
Win XP 6%
|
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HOW IT STARTS
Automatically starts? Yes
(Found in the run registry)
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USER ACTIONS
 |
Uninstall it 4%
Keep it 96%
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Windows
Which Windows OS versions does it run on?
| Windows 7 |
75.90% |
|
| Windows 10 |
18.07% |
|
| Windows XP |
6.02% |
|
Which OS releases does it run on? |
| Windows 7 Professional |
46.34% |
|
| Windows 7 Enterprise |
15.85% |
|
| Windows 7 Home Premium |
9.76% |
|
| Microsoft Windows XP |
6.10% |
|
| Windows 10 Pro |
4.88% |
|
| Windows 8.1 |
4.88% |
|
Geography
80.16% of installs come from the United States
Which countries install it?
| United States |
80.16% |
| Saudi Arabia |
2.38% |
| Sweden |
2.38% |
| United Kingdom |
1.59% |
| Ecuador |
1.59% |
| France |
1.59% |
| Netherlands |
1.59% |
| New Zealand |
1.59% |
| Italy |
0.79% |
| Canada |
0.79% |
| Luxembourg |
0.79% |
| Honduras |
0.79% |
| Ireland |
0.79% |
| MA |
0.79% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Dell |
53.33% |
|
| Hewlett-Packard |
20.00% |
|
| Lenovo |
14.67% |
|
| Acer |
5.33% |
|
| Intel |
2.67% |
|
| ASUS |
1.33% |
|
| Toshiba |
1.33% |
|
| GIGABYTE |
1.33% |
|
Common models |
| Dell Latitude E6430 |
7.50% |
|
| Dell OptiPlex 3010 |
5.00% |
|
| Dell OptiPlex 960 |
3.75% |
|
| Dell OptiPlex 760 |
2.50% |
|
| Dell Latitude E5520 |
2.50% |
|
| Dell Latitude E6420 |
2.50% |
|
About Cisco Systems
Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com