Cisco Smart CallConnector Operator
from Cisco Systems, Inc.
Overview
Cisco Smart CallConnector Operator is a software program developed by Cisco Systems. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The software is designed to connect to the Internet and adds a Windows Firewall exception in order to do so without being interfered with. The setup package generally installs about 32 files. The installed file ucctableupdate.exe is the auto-update component of the program which is designed to check for software updates and notify and apply them when new versions are discovered. Relative to the overall usage of those who have this installed, most are running it on Windows XP. Most users that have installed this software come from the United States.
Program details
URL: www.CiscoSystems.com
Help link: www.cisco.com/en/US/support/index.html
Installation folder: C:\Program Files\Cisco Systems\Cisco CallConnector Operator\
Uninstaller: "C:\Program Files\InstallShield Installation Information\{5A311FDB-BCD0-4FD5-B7A2-0AF9A1F35A22}\setup.exe" -runfromtemp -l0x0409 -removeonly
Files installed by Cisco Smart CallConnector Operator
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ccServerWizard.exe - Unified CallConnector Server Wizard
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CallControl.ocx - Call Control Component (Call Control Component for the Operator Application)
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Cisco CallConnector Operator.exe - Cisco CallConector (Cisco CallConnector Operator)
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LSSHelper.exe - LSSHelper
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DirectoryControl.ocx - Directory Control (Directory Control Component for the Attendant Application)
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activexwidgets.dll - ActiveX Widgets (ActiveXWidgets component for the Advanced Client)
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LogControl.ocx - Log Control (Log Control Component for the Attendant Application)
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IMControl.ocx - IM Control (IM Control Component for the Operator client)
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ccCMEConfiguratorNetWrapper.dll - CMEConfigurator Wrapper Dynamic Link Library
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CCTSCCSVR.exe (by CallComm Technologies) - Unified CallConnector CallController Server (Unified CallConnector CallController Server for UCC 2.0)
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ccDialPlanNetWrapper.dll (by CallComm Technologies) - ccDialPlanNetWrapper Dynamic Link Library
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ccSSS.exe (by CallComm Technologies, Inc) - Unified CallConnector System Sip Server (Unified CallConnector System Sip Server for UCC 2.0)
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ccPresenceServer.exe - Unified CallConnector Presence Server
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CCTSDBSVR.exe - Unified CallConnector Database Server
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ConfigurationManager.exe - Cisco Unified Configuration Manager (Configuration Manager)
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ccDLLLicenseLibNet.dll - ccDLLLic Dynamic Link Library
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tssmgr.exe (by CallComm Technologies, Inc) - Unified CallConnecter Server (Unified CallConnector Service Manager)
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SDKDatabaseWrapper.dll - .NET Wrapper for ccDBSDK
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ccCMEConfiguratorNetGUI.exe (by Callcomm) - ccCMEConfiguratorNetGUI
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LumenWorks.Framework.IO.dll (by leto) - LumenWorks.Framework.IO
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ccAppFramework.CallQueue.dll (by Callcomm Technologies) - Cisco CallConnector (Application Engine for Attendant Console Call Queue)
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ccCallQueueControl.ocx (by Copyright (C) 2010 CallComm Technologies, All Rights Reserved) - CallComm Call Queue ActiveX Control
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DirectoryServiceLib.dll (by Callcomm) - DirectoryServiceLib
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ccSystemTracker.exe - UCC System Tracker (UCC System Tracker Service for UCC 2.0)
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ccDBMigrationTool.exe - ccDBMigrationTool
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ccLSS.exe - Local SIP Server (Local SIP Server Service for UCC 2.0)
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ucctableupdate.exe - UCCTableUpdate
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ccIMServer.exe - UCC IM Server (UCC IM Service)
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ccNetGUILib.dll - ccNetGUILib
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cctsccsvr.dll
Behaviors exhibited
7 Services
- CCTSDBSVR.exe runs as a service named 'ccDatabaseServer' (ccDatabaseServer) "Cisco Unified CallConnector - Database Server provides gateway functions between SIP/SQL and the Database Server".
- CCTSCCSVR.exe runs as a service named 'ccCallControllerServer' (ccCallControllerServer) "Cisco Unified CallConnector - CallController Server provides gateway functions between SIP and Skinny".
- ccSystemTracker.exe runs as a service named 'ccSystemTracker' (ccSystemTracker) "Cisco Unified CallConnector - System Tracker polls the Servers and sends connection status to the Clients".
- ccSSS.exe runs as a service named 'ccSystemSIPServer' (ccSystemSIPServer) "Cisco Unified CallConnector - System SIP Server provides SIP Proxy and redirect services".
- ccPresenceServer.exe runs as a service named 'ccPresenceServer' (ccPresenceServer) "Cisco Unified CallConnector - Presence Server manages and publishes users' Presence, Location, and Phone Status".
- ccLSS.exe runs as a service named 'cclocalsipserver' (cclocalsipserver) "Cisco Unified CallConnector Attendant Local SIP Server - Provides SIP messaging services for the Server/Client mode and Local TAPI mode operation".
Plus 1 more
9 Windows Firewall Allowed Programs
- ucctableupdate.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\ucctableupdate.exe'.
- tssmgr.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\tssmgr.exe'.
- CCTSDBSVR.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\CCTSDBSVR.exe'.
- CCTSCCSVR.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\CCTSCCSVR.exe'.
- ccSystemTracker.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\ccSystemTracker.exe'.
- ccSSS.exe is added as a firewall exception for 'C:\Program Files\Cisco Systems\Cisco CallConnector Operator\ccSSS.exe'.
Plus 3 more
How do I remove Cisco Smart CallConnector Operator?
You can uninstall Cisco Smart CallConnector Operator from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program Cisco Smart CallConnector Operator, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove Cisco Smart CallConnector Operator.
HOW IT RUNS
Windows Service? Yes
(Installs a service)
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USER ACTIONS
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Uninstall it 8%
Keep it 92%
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MOST USED OS
~99%
Windows XP
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Geography
100.00% of installs come from the United States
Which countries install it?
About Cisco Systems
Cisco designs, manufactures, & sells networking equipment whose portfolio of products & services is focused on market segments, Enterprise & Service Provider, Small Business & the Home.
Publisher URL: www.cisco.com