CCSDK Customer Engagement Service
Overview
CCSDK Customer Engagement Service is a program developed by Lenovo. It adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The main program executable is cplenovo.exe. The software installer includes 11 files and is usually about 5.94 MB (6,223,745 bytes). In comparison to the total number of users, most PCs are running the OS Windows 10 as well as Windows 7 (SP1). While about 58% of users of CCSDK Customer Engagement Service come from the United States, it is also popular in Italy and United Kingdom.
Program details
URL: www.lenovo.com
Installation folder: C:\Program Files\Lenovo\CCSDK\
Uninstaller: "C:\Program Files\Lenovo\CCSDK\unins000.exe" /VERYSILENT /VERYSILENT
Estimated size: 5.94 MB
Files installed by CCSDK Customer Engagement Service
| Program executable: | cplenovo.exe |
| Name: | Lenovo control panel |
| Path: | C:\Program Files\lenovo\ccsdk\cplenovo\cplenovo.exe |
| MD5: | 1d0f84e770e0bda0ed1abd5a928d7954 |
Additional files:
-
ludp.dll - Lenovo LUDP Windows SDK (LUDP Core)
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WinGather.exe - CCSDKWing (Lenovo CCSDKWing)
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CCSDK.exe - CCSDK
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unins000.exe - Setup/Uninstall
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CCSDKUpdateAgent.exe
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UpdateDownLoadDll.dll - Update Download module
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Xmlparser.dll
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msvcp120.dll (by Microsoft) - Microsoft® Visual Studio® 2013 (Microsoft® C Runtime Library)
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msvcr120.dll (by Microsoft)
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SDKClient.dll
Behaviors exhibited
Service
- CCSDK.exe runs as a service named 'CCSDK' (CCSDK) "Lenovo Customer Engagement Service is for the continuous improvement of Lenovo products and services. Lenovo will collect only basic information about your usage of your device and the preloaded applications, without any appreciable inconvenience to your usage of your device. These processes do not involve the collection of any personally identifiable information.".
How do I remove CCSDK Customer Engagement Service?
You can uninstall CCSDK Customer Engagement Service from your computer by using the Add/Remove Program feature in the Window's Control Panel.
- On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
- Windows Vista/7/8/10: Click Uninstall a Program.
- Windows XP: Click Add or Remove Programs.
- When you find the program CCSDK Customer Engagement Service, click it, and then do one of the following:
- Windows Vista/7/8/10: Click Uninstall.
- Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- Follow the prompts. A progress bar shows you how long it will take to remove CCSDK Customer Engagement Service.
OS VERSIONS
Win 10 99%
Win 7 0%
|
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HOW IT RUNS
Windows Service? Yes
(Installs a service)
|
|
USER ACTIONS
 |
Uninstall it 11%
Keep it 89%
|
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Windows
Which Windows OS versions does it run on?
| Windows 10 |
98.79% |
|
| Windows 7 |
1.21% |
|
Which OS releases does it run on? |
| Windows 10 Home |
81.94% |
|
| Windows 10 Home Single La... |
10.70% |
|
| Windows 10 Pro |
4.14% |
|
| Windows 8.1 |
0.81% |
|
| Windows 7 Ultimate |
0.61% |
|
| Windows 8.1 Pro |
0.40% |
|
Geography
57.55% of installs come from the United States
Which countries install it?
| United States |
57.55% |
| Italy |
9.58% |
| United Kingdom |
6.36% |
| Germany |
4.21% |
| Spain |
4.21% |
| France |
3.60% |
| Netherlands |
3.37% |
| Singapore |
1.69% |
| Brazil |
1.23% |
| Poland |
0.77% |
| Australia |
0.69% |
| Czech Republic |
0.61% |
| Norway |
0.61% |
| Belgium |
0.54% |
PC manufacturers
What PC manufacturers (OEMs) have it installed?
| Lenovo |
99.80% |
|
| Dell |
0.10% |
|
| Acer |
0.10% |
|
Common models |
| LENOVO 80UD |
10.10% |
|
| LENOVO 80ST |
8.67% |
|
| LENOVO 80TV |
6.84% |
|
| LENOVO 80T7 |
4.69% |
|
| LENOVO 80SR |
4.29% |
|
| LENOVO 80TJ |
4.18% |
|
About Lenovo
Lenovo is a PC hardware and electronics company whose products include personal computers, tablet computers, mobile phones, workstations, servers, electronic storage devices and IT management software.
Publisher URL: www.lenovo.com