Should I remove AMC Application Adapter for Salesforce?

Versions

Version	Distribution
5.4	75.00%
5.3	25.00%

from AMC Technology, LLC

Remove AMC Application Adapter for Salesforce b...

AMC Application Adapter for Salesforce is a program developed by AMC Technology. The most used version is 5.4, with over 98% of all installations currently using this version. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. The main program executable is SalesforceCTI.exe. The software installer includes 18 files and is usually about 22.33 MB (23,418,807 bytes). In comparison to the total number of users, most PCs are running the OS Windows 7 (SP1) as well as Windows 7. While about 57% of users of AMC Application Adapter for Salesforce come from the United States, it is also popular in Sweden and Spain.

URL: www.AMCTechnology.com

Help link: www.amctechnology.com/services/support.html

Installation folder: C:\Program Files\AMC Technology\Application Adapters\Salesforce.com Adapter\

Uninstaller: MsiExec.exe /I{14805BE7-94BB-44B2-A91D-B409AA4A7362}

Estimated size: 22.33 MB

Language: English (United States)

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8/10: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program AMC Application Adapter for Salesforce, click it, and then do one of the following:
• Windows Vista/7/8/10: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove AMC Application Adapter for Salesforce.

1. Open Internet Explorer and click the Tools button, and then click Internet options.
2. Click the Advanced tab, and then click Reset. Select the Delete personal settings check box if you would also like to remove search providers, Accelerators and home pages. When Internet Explorer finishes applying default settings, click Close, and then click OK.
3. The changes will take effect the next time you open IE.

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu and select Troubleshooting Information.
2. To continue, click Reset Firefox in the confirmation window that opens. It will close and be reset.
3. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

1. Open Chrome and click the Chrome menu on the browser toolbar.
2. Select Settings. In the "Search" section, click Manage search engine. Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default. Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.
3. When the "Show Home button" checkbox is selected, a web address appears below it. If you want the Homepage button to open up a different webpage, click Change to enter a link.
4. Restart Google Chrome.

OS VERSIONS Win 7 (SP1) 50% Win XP 25%

HOW IT STARTS Automatically starts? Yes (Found in the run registry)

USER ACTIONS Uninstall it 2% Keep it 98%

Which Windows OS versions does it run on?

United States	57.14%
Sweden	14.29%
Spain	14.29%
United Kingdom	14.29%

What PC manufacturers (OEMs) have it installed?

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