Should I remove 24x7 Help?

Removal sentiment (last 30 days)

Versions of 24x7 Help

Version	Distribution
2.1.0.16	1.09%
2.1.0.8	9.29%
2.1.0.7	0.55%
2.1.0.3	6.01%
2.0.0.9	1.64%
1.0.0.26	0.55%
1.0.0.25	0.55%
1.0.0.20	67.76%
1.0.0.13	4.92%
1.0.0.2	5.46%
1.0.0.1	2.19%

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from PCRx.com, LLC

24x7 Help is a software program developed by PCRx.com. The most common release is 1.0.0.20, with over 98% of all installations currently using this version. During setup, the program creates a startup registration point in Windows in order to automatically start when the user boots their PC. Upon being installed, the software adds a Windows Service which is designed to run continuously in the background. Manually stopping the service has been seen to cause the program to stop functing properly. The software adds a background controller service that is set to automatically run. Delaying the start of this service is possible through the service manager. The primary executable is named app24x7help.exe. A majority of users end up uninstalling this less than a week of it being installed. The setup package generally installs about 11 files and is usually about 3.83 MB (4,019,848 bytes). Relative to the overall usage of users who have this installed on their PCs, most are running Windows 7 (SP1) and Windows Vista (SP2). While about 90% of users of 24x7 Help come from the United States, it is also popular in Canada and United Kingdom.

URL: www.24x7Help.org

Installation folder: C:\Program Files\24x7Help\

Uninstaller: "C:\Program Files\24x7Help\unins000.exe"

Estimated size: 3.83 MB

• App24x7Help.exe connects to 5373-colo-cust.host.net (66.115.32.20 port 80).
• App24x7Help.exe connects to 5373-colo-cust.host.net (66.115.32.20 port 80).

App24x7Help.exe
Memory:	7.4 MB	21.09 MB average
Total CPU:	0.0016227993%	0.031193% average
Kernel CPU:	0.00068897%	0.016088% average
User CPU:	0.00093383%	0.015104% average
CPU cycles/sec:	1,449,520	8,062,084 average
I/O reads/min:	1.92 KB	435.61 KB average
App24x7Hook.exe
Memory:	1.27 MB
Total CPU:	0.0001491119%
Kernel CPU:	0.00013107%
User CPU:	0.00001804%
CPU cycles/sec:	3,374
I/O reads/min:	197 Bytes
App24x7Hook64.exe
Memory:	784 KB
Kernel CPU:	0.00003734%
CPU cycles/sec:	1,237
I/O reads/min:	200 Bytes

OS VERSIONS Win 7 (SP1) 72% Win 7 1%

HOW IT STARTS Automatically starts? Yes (Found in the run registry)

USER ACTIONS Uninstall it 80% Keep it 20%

Quickly and completely remove 24x7 Help from your computer by downloading "Should I Remove It?", its 100% FREE and installs in seconds (click the button below).

1. On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then, under Programs, do one of the following:
• Windows Vista/7/8: Click Uninstall a Program.
• Windows XP: Click Add or Remove Programs.
2. When you find the program 24x7 Help, click it, and then do one of the following:
• Windows Vista/7/8: Click Uninstall.
• Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
3. Follow the prompts. A progress bar shows you how long it will take to remove 24x7 Help.
4. If for some reason uninstallation fails, please install Microsoft's uninstall fixer utility which will help fix problems with programs that can't be uninstalled at support.microsoft.com.

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